Privacy Policy

1. Introduction

This Privacy Policy (“Policy”) applies to the website https://nycinteriordesign.com (“Website”), owned and operated by NYC Interior Design® (“we” or “us”). This Policy outlines the types of information we collect, how it is used, and the rights you have regarding your personal data. This Policy is effective as of January 1st, 2024.

2. Types of Information Collected

  • Personal Data: We may collect personal data from you when you provide it directly to us (e.g., through forms), this could include:
    • Name
    • Email address
    • Phone number
    • Mailing/billing address
    • Payment information (if you purchase services directly)
  • Usage Data: We may collect information about how you use the Website, including:
    • IP address
    • Device type and browser information
    • Pages visited and timestamps
    • Interaction data (e.g., links clicked, items added to a wishlist)
  • Google Cloud Widget Data: Any information shared through the Google Cloud Business Agent Messaging widget will be collected, including:
    • Chat transcripts
    • Name and contact details (as provided by the user)
    • Inquiry details

3. How Information is Collected

  • Directly:
    • Contact forms
    • Newsletter sign-ups
    • Account creation
    • Project inquiries
  • Automatically:
    • Cookies & tracking pixels
    • Google Analytics
  • Third-Parties
    • Google Cloud Business Agent Messaging widget

4. Use of Collected Information

  • Website Functionality: We use data to provide and improve the Website’s functionality.
  • Communication: Data helps us respond to inquiries, fulfill requests, and provide customer support.
  • Personalization (If Applicable): We may use data to tailor recommendations and services (only if you offer this, ensure opt-out options are clear).
  • Google Cloud Widget: Information collected improves customer service and analytics on the widget’s use.
  • Marketing and Analytics: With your consent, we may use your information for marketing purposes, such as sending you promotional emails or targeted advertising. We may also use your information for analytics purposes to understand how users interact with our Website and improve our services.

5. Data Sharing with Third Parties

We may share data with necessary service providers:

  • Payment processors
  • Email marketing platforms
  • Google Cloud Business Agent stores and manages chat data
  • We may also share your information with third parties for legal or regulatory compliance purposes, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.  

6. Data Security

We implement reasonable security measures to protect your data (e.g., encryption, firewalls, secure servers, access controls). However, no method of transmission over the internet or electronic storage is 100% secure.

7. User Rights

  • Access: You can request to access the personal data we hold about you.
  • Rectification: You can correct any inaccurate data.
  • Erasure: You can request deletion of your personal data (“right to be forgotten”).
  • Restriction of Processing: You may request that we limit the processing of your data.
  • Marketing Opt-Out: You have the right to opt-out of marketing communications.

8. Children’s Privacy (COPPA Compliance)

Our Website is not intended for use by children under the age of 13. We do not knowingly collect personal data from individuals under 13. If you are a parent or guardian and believe that your child has provided us with personal data without your consent, please contact us immediately at studio@nycinteriordesign.com.  

9. California Consumer Privacy Act (CCPA) & New York SHIELD Act

  • The CCPA and the New York SHIELD Act provide additional privacy rights to residents of California and New York, respectively. These rights include:
    • Right to Know: You have the right to request that we disclose the categories and specific pieces of personal data we have collected about you.
    • Right to Delete: You have the right to request that we delete your personal data.  
    • Right to Opt-Out of Sale: You have the right to opt-out of the sale of your personal data (CCPA only).
    • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA or SHIELD Act rights.

To exercise your CCPA or SHIELD Act rights, please contact us at studio@nycinteriordesign.com.

10. GDPR Compliance

The General Data Protection Regulation (GDPR) provides individuals within the European Union (EU) with enhanced rights regarding their personal data. We are committed to complying with GDPR for our EU clients.

Key rights for EU residents include:

  • Right to be Informed: Individuals have the right to clear, transparent information on the processing of their data.
  • Right to Access, Rectify, and Erase: Similar to those outlined earlier.
  • Right to Data Portability: Individuals can request to receive their data in a structured format for easy transfer to another service provider.
  • Right to Object: Individuals have rights to object to processing based on legitimate interests or direct marketing purposes.

If you are an EU resident and wish to exercise your GDPR rights, please contact us at studio@nycinteriordesign.com

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy or wish to exercise any of your data rights, please contact us at:

  • studio@nycinteriordesign.com
  • NYC Interior Design®, 57 W 57th St, 4th Floor, New York, NY 10019